Information Communications and Techonology Department
Connecting People. Enabling Innovation. Transforming Lives.
The Information and Communication Technology (ICT) Department provides the technology, digital services, infrastructure, and technical expertise that support the University's core functions of teaching, learning, research, administration and innovation.
We are committed to harnessing the potential of ICT to create a connected, efficient, secure and technology-enabled University environment.
Our Vision
To become a Centre of Excellence where the potential of ICT is harnessed to serve as a catalyst for effective teaching, research and development aimed at the promotion of innovation in education technology and transforming lives.
Our Mission
To use ICT optimally with the view to increasing efficiency among both staff and students, while endeavouring to fit into the new global information and knowledge based economies.
What We Do
ICT Infrastructure & Connectivity
Managing the University's networks, internet connectivity, hardware and ICT infrastructure.
Technical Support
Providing timely technical assistance, troubleshooting, maintenance, and user support.
Information Systems & Digitalisation
Supporting integrated information systems that improve efficiency and service delivery.
Cybersecurity & Data Protection
Protecting University systems and information through effective cybersecurity and data protection practices.
ICT Training & Capacity Building
Building digital skills through ICT training, awareness and user support.
ICT Governance & Policy
Developing and implementing ICT policies, standards and guidelines for effective technology use.
Innovation & Digital Transformation
Promoting innovative technologies and digital solutions that advance teaching, research and administration.
Our ICT Services
Internet & Network Services - Reliable connectivity and network services across the University.
Technical Support - Assistance with computers, software, peripherals and other ICT-related challenges.
Information Systems - Implementation and support of the University software systems.
Cybersecurity - Protection of University information, systems, networks and digital resources.
ICT Infrastructure - Planning, deployment, maintenance and management of ICT infrastructure.
Data Backup & Recovery - Support for data protection, backup, recovery and continuity of critical ICT services.
ICT Training - Digital skills development, user training and ICT awareness programmes.
ICT Advisory Services - Professional ICT guidance and technology support to University Management and departments.
Empowering the University Through Technology
The ICT Department recognises that technology is an essential enabler of modern higher education.
Through reliable infrastructure, innovative digital solutions, secure information systems, and responsive technical support, we seek to create an environment where staff and students can work, learn, teach, research, communicate, and innovate effectively.
Our Focus
CONNECT — Keeping the University connected.
ENABLE — Providing technology that improves efficiency.
SECURE — Protecting University information and digital resources.
INNOVATE — Promoting the adoption of appropriate emerging technologies.
TRANSFORM — Using ICT to contribute to meaningful institutional and societal transformation.
Our Commitment
The ICT Department is committed to providing reliable, secure, innovative, and user-focused ICT services that support the University's strategic objectives and contribute to excellence in teaching, research, administration and education technology.
ICT Department
Connecting the University. Enabling Excellence. Transforming Lives.
Contact ICT
Have an ICT-related question, need technical assistance, or require support with a University ICT service? Our team is ready to assist.
General ICT Enquiries: ictinfo@zndu.ac.zw
ICT Support & Technical Assistance: ictsupport@zndu.ac.zw
ICT Department
Connecting the University. Enabling Excellence. Transforming Lives.
